OrderCentra DocumentationOC Messenger
Bring connected conversations into one workspace without losing channel context.
Use one inbox for connected channels
A narrated introduction using cropped stills from the recorded interface. Follow the lessons below for complete procedures.
English narration: ElevenLabs George · English subtitles included
Read the English narration
Understand the unified view
OC Messenger brings supported connected channels into a shared interface. The channel controls let you focus the stream, while Messages and Comments separate different conversation types. This view is filtered to an empty tutorial search so private conversations are not shown.
Find the right conversation
Use search and the unread, pinned or archived filters to locate work. Before replying, confirm the channel, connected account and recipient. A unified inbox makes navigation easier, but each conversation still belongs to its original channel.
Keep replies in context
Read the relevant history, prepare an accurate response, and check any attachment before sending. Use the detailed lesson to understand the available channel and workspace controls. This introduction explains the interface and does not send a message or synchronize new contacts.
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